Ace has recently added a new feature to our customer service benefits. If your account has an email address for your site contact and billing contact, we can now send you notifications for service issues that occur on your service day.
We currently call the site contact by phone to inform them of any issues. This new option will keep you updated and help get issues resolved sooner. Those who have an account on our online system are aware of the email alerts that come with making a payment or changing account settings and know how helpful this form of communication is. We encourage our customers to use our e service.
If you want to use these great new features you can set up an account online, call (801)363-9995 or send us an email at firstname.lastname@example.org and we will be happy to update your information.