“On Monday, September 7th 2015 (Labor Day), because our Waste Management garbage pickup was delayed a day, we weren’t expecting a recycling pickup because of the holiday. Around the time that our friendly driver typically comes by our house, he noticed our recycling container was not in front of our home as it should be, so stopped the truck in front of the house, and waited in case we noticed him. Because of his effort, it dawned on us we had forgotten, which gave me time to run the container out to the road.
We want our driver to know we really appreciate how friendly and thoughtful he is. It is very difficult to find a company and employees who really know what customer service is all about.”
John and Patricia A