Ace Recycling and Disposal received the The Utah Work/Life Awards™ honoring Utah’s Best Places to Work™. This award recognizes companies that are creating exceptional workplaces and businesses by effectively addressing employee work/life needs and striving to create and sustain a culture of equity, growth and opportunity.
Ace Recycling and Disposal proudly offers customer service that consistently exceeds our customer’s expectations. We are committed to provide all services in a safe, reliable and responsive manner. Our ability to respond to service issues and inquiries starts with all telephone calls being answered by a live Ace Disposal customer service representative during our normal business hours 7am to 5pm. For after hour’s customer service, all calls are still answered by a live individual, never a recording. We do not use automated phone answering systems. Our 5 customer service representatives are highly trained and possess the knowledge to quickly assess a situation and resolve it on the spot.
Ace Recycling and Disposal drivers utilize a hands-free communication system to allow our collection vehicles to contact the main office and dispatch center. Our drivers are equipped with phones that can take pictures of any unusual problems and then e-mail the photo with an audio explanation of the problem. Ace Recycling and Waste Disposal has agents on hand ready to help you set up the appropriate service level and also adjust your trash service as needed. We also have a recycle specialist who can answer all your recycling questions, educate your company and help kick off your recycling programs. Our customer service center is located at our corporate headquarters in West Valley City.